Privacy Policy
Effective Date: October 15, 2025
Hendrix Environmental Group (“HEG,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy. This policy explains how we collect, use, share, and protect your personal information when you visit our website https://hendrixenvironmentalgroup.com or engage with our services.
By using our website, you consent to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
- Personal Information You Provide: Name, email address, phone number, mailing address, and other details submitted via our contact forms, service inquiries, job applications, or email correspondence.
- Automated Information: IP address, browser type, operating system, referring URLs, device information, and pages visited.
- Cookies and Tracking Technologies: Used for analytics, performance monitoring, and marketing purposes, including Google Analytics and Google Ads tracking.
2. How We Use Your Information
We use the information collected for purposes such as:
- Responding to your inquiries and service requests.
- Providing project quotes, proposals, and related services.
- Coordinating with subcontractors and service providers to fulfill project requirements.
- Improving our website functionality and user experience.
- Sending updates, newsletters, or marketing communications (only if you opt in).
- Conducting analytics to improve our business operations.
3. Sharing Your Information
We do not sell or rent your personal information. However, we may share your information:
- With subcontractors and service providers on an as-needed, job-specific basis to complete contracted work.
- With third-party vendors that provide hosting, email, and analytics services.
- As required by law, such as to comply with subpoenas, court orders, or legal processes.
4. SMS Communications & Mobile Information
By opting in to receive SMS communications from Hendrix Environmental Group, you consent to receive text messages regarding services, scheduling, and account-related updates. Message and data rates may apply depending on your carrier and plan.
We take your privacy seriously and strictly limit how mobile information is used:
- No Sharing for Marketing Purposes: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
- Exclusion of Text Messaging Data: All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
- Opt-Out: You may opt out of SMS communications at any time by replying “STOP” to any message received.
- No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
5. Data Retention & Opt-Out Options
We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law.
You may opt out of certain tracking and targeted advertising by:
- Adjusting your browser settings to block cookies.
- Using the Google Ads Settings page to opt out of personalized advertising (https://www.google.com/settings/ads).
- Installing the Google Analytics Opt-Out Browser Add-on (https://tools.google.com/dlpage/gaoptout).
6. Security of Your Information
We implement industry-standard safeguards to protect your personal information, including:
- SSL encryption for secure data transmission.
- Regular website security updates and monitoring.
- Restricted access to personal information by authorized personnel only.
7. U.S.-Based Compliance
This Privacy Policy is intended to meet applicable U.S. privacy laws and regulations. Users outside the United States should be aware that their information will be processed in the U.S. and may be subject to U.S. laws.
8. Your Rights
You have the right to:
- Access, update, or correct your personal information.
- Request deletion of your personal data.
- Opt out of receiving marketing communications.
To exercise your rights, please contact us using the details below.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.
10. Contact Us
For questions about this Privacy Policy or your personal information, contact:
Hendrix Environmental Group
Email: connor@hegllc.net
Phone: 561-668-2220
Website: https://hendrixenvironmentalgroup.com/contact/
11. Dispute Resolution
Any disputes arising from or related to this Privacy Policy will be subject to the jurisdiction of the nearest federal courthouse to West Palm Beach, Florida.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.